FAQ

FAQ

What products do you sell?

At Shop4hair, we offer a wide range of professional hair care products. Our product selection includes hair sprays, creams, shampoos, hair masks, styling products, and all other essential hair care items.

What is the quality of your products?

All of our products are sourced from well-known brands and high-quality manufacturers. We provide only the best quality products to ensure customer satisfaction.

Can I get more information about the products?

Yes, each product page includes detailed descriptions, ingredient information, and usage recommendations. Additionally, our customer service team is available to provide assistance.

How can I make a payment?

You can make payments via credit card, debit card, PayPal, and other secure payment methods on our website. Various payment options will be available during the checkout process.

When will my order be delivered?

Orders are shipped within 3 business days of payment confirmation. Delivery times may vary depending on your address and the order volume. You will receive an email with tracking information once your order has been dispatched.

FAQ

What should I do if my package is lost or damaged?

If your package is lost or damaged, please contact us immediately. Our customer service team will take the necessary steps to resolve the issue.

Can I return products?

Yes, you can return products within 14 days. The item must be unused and in its original packaging. Please refer to our return policy on the website for full details.

What if a product is out of stock?

If a product is out of stock, you can contact customer service for information. We will notify you once the item is back in stock.

Which countries do you ship to?

Shop4hair ships worldwide. For a detailed list of countries we deliver to, please visit our shipping page.

How can I update my account?

To update your account information, visit your user profile page and make the necessary changes. You must log in to make updates to your account.

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